SATURDAYS WALK-IN CLINICS ( WALK IN BETWEEN THESE TIMES TO GET YOUR FREE FLU VACCINATION - ELIGIBLE PATIENTS ONLY )
1ST OCTOBER 9AM - 10.30AM
15TH OCTOBER 9AM - 10.30AM
29TH OCTOBER 9AM - 10.30 AM
CHANGES TO APPOINTMENTS
PLEASE BE AWARE THAT FROM 1ST SEPTEMBER 2016, PATIENTS WILL NOT BEEN SEEN IF THEY ARE MORE THAN 10 MINUTES LATE FOR THEIR APPOINTMENT.
At their last meeting our Patient Participation Group raised the problem of clinics running late.
In an effort to help with this, as of 1st September 2016, patients who arrive later than 10 minutes for their appointment with a GP, Nurse or HCA will not be seen and will have to book a further appointment.
Currently patients arriving up to 20minutes late for their appointment are still being seen, however this greatly impacts the running time of the clinics and patients who have arrive on time for their appointments.
We are hopeful that this will improve the waiting times to be seen. If you have any further suggestions, or would like to join our Patient Participation Group, please let us know.
PATIENT PARTICIPATION GROUP
OUR NEXT PATIENT PARTICIPATION GROUP MEETING IS ON TUESDAY 25th OCTOBER BETWEEN 6:00PM - 7:00PM
Let us hear about your experiences, views and ideas for making services better.
The Practice is looking for people from all ages and backgrounds who are enthusiastic about influencing and improving the way that local healthcare is delivered.
PATIENT ONLINE SERVICES
The Bush Doctors are pleased to announce that you can now book appointments, request repeat medication, see your summary care record and see your detailed coded medical record on line. Please click on the 'Patient Online Services' link for further information and the application form for access to online services.
Important changes to how data from your records will be used to shape healthcare will be rolled out this year. Please see link "Your records" for further information.
We won’t be processing any routine medication requests between 23rd Dec until 31st Dec 2019.
Please do not forget to order your repeat prescription in time for Christmas.
Please note that we need THREE full working days (72 hours) for any prescription request (up to 7 days if requests involve posting), this includes hospital outpatient prescriptions and private prescriptions. Please ensure you do not run out of your medications and take responsibility to request your medications well in advance. Our reception staff are following new written guidelines which they cannot bypass and are in place to ensure all requests are processed safely. Please help us to help you.
OUR GOVERNING BODY, THE CCG (CLINICAL COMMISSIONING GROUP) HAS IMPLEMENTED A CHANGE TO HOW PRESCRIPTIONS ARE ORDERED BY PATIENTS. THIS IS TO REDUCE MEDICATION WASTE AND ENSURE YOU ARE RECEIVING THE MEDICATION YOU NEED.
WE ARE ASKING PATIENTS TO REQUEST YOUR OWN MEDICATION, BY USING YOUR ONLINE ACCOUNT, VIA OUR DEDICATED EMAIL, OR OUR WEBSITE, RATHER THAN ORDERING YOUR MEDICATION VIA YOUR PHARMACY; UNLESS THERE ARE SPECIAL CIRCUMSTANCES THAT PREVENT YOU USING THE ABOVE METHODS.
THIS WILL NOT CHANGE HOW YOU RECEIVE YOUR MEDICATION OR WHICH PHARMACY YOU CHOSE TO RECEIVE YOUR MEDICATION.
For more information on how to order you repeat prescription using your SystmOnline account, please click on this link -
EPS (Electronic Prescription Service)
We can now electronically send your prescription to a pharmacy of your choice (please check your pharmacy is currently enabled for this service).
This means that you no longer have to attend the practice to collect you prescription and can have your medication ready to collect at a pharmacy and time convenient to you.
You will need to inform the surgery of your nominated pharmacy; however you can change this at any time, either with your new pharmacy, or by contacting the surgery.
Please note that you can only have one pharmacy nominated at a time, so please ensure we have the correct nominated pharmacy on your record.
Please click on the link below for further information,
This is a new proposal around medicines management by The North West London Collaboration of Clinical Commissioning Groups (CCGs). It is launching two new proposals around medicines prescribing across the eight boroughs in North West London.
Please follow the link below for more information:
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