Prescriptions

Repeat Prescriptions

If you are on regular medication you will be given a computerised print-out of your prescriptions so that you can obtain a repeat prescription without having to make an appointment (except when you are due your medication review ) . Simply hand this in to reception at least 72 hours (making allowances for bank holidays and weekends) before you require your medication or send it to us with a stamped, addressed envelope several days before your supply runs out.

You can request your medication via fax, in person or online via the link at the top of this page via ( please contact reception on how to register for online services).

You can also email us by clicking on the link -prescriptions.thebushdoctors@nhs.net

Please note: We do not accept medication requests over the phone. 

To access the SystmOne on-line portal, click here

Collections

Please note that we need THREE full working days (72 hours) for any prescription request (up to 7 days if requests involve posting), this includes hospital outpatient prescriptions and private prescriptions. 

Please ensure you do not run out of your medications and take responsibility to request your medications well in advance. Our reception staff are following new written guidelines which they cannot bypass and are in place to ensure all requests are processed safely. Please help us to help you.

If you cannot collect your prescription yourself, you can ask someone to collect on your behalf (a family member or friend).

Reducing Medication Waste

Our governing body, the CCG (Clinical Commissioning Group) has implemented a change to how prescriptions are ordered by patients. This is to reduce medication waste and ensure you are receiving the medication you need.

We are asking patients to request your own medication, by using your online account, via our dedicated email, or our website, rather than ordering your medication via your pharmacy; unless there are special circumstances that prevent you using the above methods.

This will not change how you receive your medication or which pharmacy you chose to receive your medication.

For more information on how to order you repeat prescription using your SystmOnline account, please click here.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.15
  • 12-month prepayment certificate (PPC): £105.90
  • 3-month PPC: £29.65

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.