If you have COVID symptoms, please go to  or dial 111. Only dial 999 if it is a medical emergency.

The practice remains open Monday to Friday and the easiest way to contact us is via the on-line eConsult form here which you can use any time. You can use this to tell us about new symptoms, make an admin request, or ask for a repeat prescription. All eConsults are reviewed daily, Monday to Friday.

In line with government guidance, we continue to carry out consultations by telephone and video unless the doctor needs to see the patient in person, or the patient needs to come to the practice for a blood test or other test. We know that this can be frustrating but please bear with us. Face to face appointments will be increasing over the next few months, and pre-bookable appointments will be re-introduced, but the exact timing of these changes is subject to government guidance. The front door remains closed for now because we need to manage the number of patients in the reception area, but this will also change at some point.

The COVID-19 vaccine programme is progressing very well. The practice is linked to a local vaccine hub at Richford Gate who have access to both the Pfizer and Astra Zeneca vaccines. The  government’s priority list sets out which people will get it first. The practice will get in touch with you directly when it is your turn to be vaccinated. Please don’t contact us as this is not a service that you are able to book in advance.

Updates from the Richford Gate vaccine hub are posted on this web page: