Please note that we need THREE full working days (72 hours) for any prescription request (up to 7 days if requests involve posting), this includes hospital outpatient prescriptions and private prescriptions. Please ensure you do not run out of your medications and take responsibility to request your medications well in advance. Our reception staff are following new written guidelines which they cannot bypass and are in place to ensure all requests are processed safely. Please help us to help you.
Extended hours of operation: Commencing 1st July 2019
Thank you to everyone who responded to our consultation.
To meet our patients’ requests we will continue to offer pre-bookable extended hours appointments on:
MONDAY and WEDNESDAY evenings after 6.30pm
TWO MORNINGS between 7am-8am per week
Regretfully we will now be closed on Saturdays. This is due to reductions in NHS funding which apply to all local GP practices.
We apologise for any inconvenience this may cause.
Operations Manager - The Bush Doctors
The Bush Doctors , North End Medical Centre and Brook Green Medical Centre join forces.
Please see letter below for further information
IT system changes in response to new data privacy laws will change the way that patient records can be shared between different GP practices.
If you are a person who has not permitted the sharing of your patient record with other GP practices, this will prevent you from accessing week day evening and weekend appointments that are held at our Weekend Plus Hubs. SMS messages have been sent to these individuals. If you have received the text message, please contact reception on 020 8749 1882, to opt in to sharing your records.
If you have not received the text message and would like to share your record, please contact your local practice reception who will be able to take your consent.
SAME DAY APPOINTMENTS ARE NOW AVAILABLE TO BOOK ONLINE FROM 8AM MONDAY - FRIDAY!
You must be registered for online services to book appointments online. Please see below how to register for this service.
YOU CAN NOW REGISTER FOR ONLINE ACCESS SERVICES
In order to register for online services, we need to verify your identity (photographic ID is required) can you please attend the surgery between 9am – 8pm (except between 12.30pm – 1.30pm ) and advise the reception staff you are attending to register yourself for online services. You will be provided with your log on details immediately.
If you are already registered for online access services, please click on the link below.
NB: These services are only available to those patients who have registered for the service.