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Noticeboard

CHANGES TO APPOINTMENTS

PLEASE BE AWARE THAT FROM 1ST SEPTEMBER 2016, PATIENTS WILL NOT BEEN SEEN IF THEY ARE MORE THAN 10 MINUTES LATE FOR THEIR APPOINTMENT.

At their last meeting our Patient Participation Group raised the problem of clinics running late.

In an effort to help with this, as of 1st September 2016, patients who arrive later than 10 minutes for their appointment with a GP, Nurse or HCA will not be seen and will have to book a further appointment.

Currently patients arriving up to 20minutes late for their appointment are still being seen, however this greatly impacts the running time of the clinics and patients who have arrive on time for their appointments.

We are hopeful that this will improve the waiting times to be seen. If you have any further suggestions, or would like to join our Patient Participation Group, please let us know.

PATIENT PARTICIPATION GROUP

OUR NEXT PATIENT PARTICIPATION GROUP MEETING IS ON TUESDAY 26TH JULY 2016 BETWEEN 6:00PM - 7:00PM

Let us hear about your experiences, views and ideas for making services better.

 

The Practice is looking for people from all ages and backgrounds who are enthusiastic about influencing and improving the way that local healthcare is delivered.

 

PATIENT ONLINE SERVICES

The Bush Doctors are pleased to announce that you can now book appointments, request repeat medication, see your summary care record and see your detailed coded medical record on line. Please click on the 'Patient Online Services' link for further information and the application form for access to online services.

YOUR RECORDS

Important changes to how data from your records will be used to shape healthcare will be rolled out this year. Please see link "Your records" for further information.

 

Friends and Family Test - take our survey

The Bush Doctors

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The Bush doctors' surgery in Shepherds Bush provides  high quality healthcare to patients in the area. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.

BE PART OF IMPROVING YOUR SURGERY, JOIN OUR PATIENT GROUP!

Do you feel that your complaints are not being heard?

Have you got ideas on how to improve our service?

Help us identify areas that need improvement. Help us enhance the services we already offer.

Please let the reception team know if you would like to be part of our patient group and we will be in touch.



(Site updated 19/09/2016)
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